Refund Policy
Learn about refund eligibility and process for Ganesh Realty premium services.
Last updated: 26 October 2026
Our Refund Commitment
At Ganesh Realty, we want you to be fully satisfied with our premium services. This policy outlines when and how refunds are processed.
1. Free Services
Free listings and basic features are not eligible for refunds since no payment was made.
2. Premium Services
2.1 Featured Listing Boost
- Within 24 hours of purchase: 100% refund if not used
- After 24 hours but before 3 days: 50% refund
- After 3 days: No refund
2.2 Premium Property Badge
- Within 48 hours: 100% refund if property not yet approved
- After approval: No refund
2.3 Hotel Booking
- Cancellation 7+ days before check-in: 100% refund
- Cancellation 3-7 days before: 50% refund
- Cancellation within 3 days: No refund
- No-show: No refund
Exact cancellation policy may vary per hotel — check property page.
3. Subscription Plans
- Within 7 days of purchase: Pro-rated refund
- After 7 days: No refund (can cancel for next cycle)
4. Exceptions — No Refunds
- Violation of Terms of Service
- Account terminated for fraud
- Service used fully as intended
- Marketing spends already incurred
- Force majeure events
5. How to Request a Refund
- Email: refunds@ganeshrealty.in
- Subject: Refund Request — [Order ID]
- Include: Order details, reason for refund
- Response time: 2-3 business days
6. Processing Time
- Approval: 2-3 business days
- Refund Initiation: Within 5 business days of approval
- Credited to original payment method: 5-10 business days
7. Cancellation
You may cancel premium services anytime. Cancellation takes effect at the end of the current billing cycle.
8. Contact
📧 refunds@ganeshrealty.in
📞 +91 99999 99999
We aim to be fair. If you have a genuine issue, we will do our best to resolve it, even if it's outside the standard policy.
